New Zealand - Currently we are offering Free Shipping NZ wide.
Australia - Free shipping on purchases over $100, and $12 for purchases under $100
International Worldwide - We are happy to try to ship anywhere in the world, please use our contact page to enquire about shipping rates for your location, these are usually around $35 NZ. But may be subject to rates and availability especially with the current Covid-19 pandemic.
This worldwide postal charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with NZ export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.
All orders are charged in New Zealand dollars (NZD).
If we are unable to fulfill your entire order from our warehouse, we may need to split your order between other locations. There are no additional costs associated with split deliveries, however there might be a slight delay in delivery times. We will notify you as soon as possible of expected delays.
At Ebony Boutique, our goal is to despatch your online order within 1-2 working days. During the busy SALE period we will do everything we can to despatch your order within this time frame but sometimes there may be small delays. In the unfortunate circumstance where an item is sold out, we will advise you promptly so you can consider an alternative item.
TRACKING YOUR ORDER
Please check your despatch notification email for links to tracking on your order. Or visit www.courierpost.co.nz to track your items .